“You have to pay to see”: consumer perceptions for reward-based crowdfunding supporters

Authors

DOI:

https://doi.org/10.29149/mtr.v6i1.6406

Keywords:

Crowdfunding, Consumidor Online, Catarse, Inovatividade.

Abstract

New forms of commercialization are emerging and strengthening for different consumer audiences. The appeal of crowdfunding and the collaborative way of participating in differentiated projects led to the emergence of interesting platforms, such as Catarse. This is a platform to show the works and projects of developers from Brazil in different themes and areas. This study approached the game development area, presenting the context of this universe and results on the motivations and perception of consumers/financiers of this type of product. Funders relate to well-designed campaigns - informative and visually attractive - with a sense of confidence in the project. Another interesting result was that, despite the fact that there were projects perceived as innovative, this characteristic did not influence consumer behavior, and the perceived quality and perceived price were the points most addressed and that showed the greatest importance for the interviewees. With regard to the platform, it was possible to observe that Catarse is perceived as an already established brand and that its history, transparency, and representativeness were the factors that most influenced the site's feeling of trust.

Author Biographies

Thaisa Barcellos Pinheiro do Nascimento, Universidade de São Paulo

Currently a doctoral student in Business Administration at the University of São Paulo (USP), Master in Business Administration at the Federal University of Lavras (UFLA) and graduated in Forestry Engineering at the Federal University of Lavras (UFLA).

Marcos Giovane da Silva, Universidade Federal de Lavras

He is currently doing a Master's degree in Business Administration at UFLA. Graduated in Business Administration from UFSJ.

Alyce Cardoso Campos, Universidade Federal de Lavras

Currently a doctoral student in Business Administration at the Federal University of Lavras (UFLA), Master in Business Administration at the Federal University of Lavras (UFLA) and graduated in Business Administration at the Federal University of Juiz de Fora - campus Governador Valadares (UFJF-GV).

André Grützmann, Universidade Federal de Lavras

Adjunct professor at the Federal University of Lavras (UFLA), in the Computer Science Department. PhD in Administration from the Federal University of Lavras (UFLA), Master in Business Administration from the Federal University of Santa Catarina (UFSC) and graduated in Computer Science from the Federal University of Santa Catarina (UFSC).

References

Agrawal, A., Catalini, C., Goldfarb, A. (2011). The geography of crowdfunding. NBER. Working Paper, No. 16820.

Barbi, M., Bigelli, M. (2017). Crowdfunding practices in and outside the US. Research in International Business and Finance, 42(1), 208-223.

Bardin, L. (2011) Análise de conteúdo. São Paulo: Edições 70.

Belleflamme, P., Lambert, T., Schwienbacher, A. (2013). Individual crowdfunding practices. Venture Capital, 15 (4), 313-333.

Bi, S., Liu, Z., Usman, K. (2017). The influence of online information on investing decisions of reward-based crowdfunding. Journal of Business Research, 71, 10–18.

Buysere, K. et al. (2012) A Framework for European Crowdfunding. 1st ed.

Catarse. (2019). Retrospectiva 2018. Recuperado de: <https://ano.catarse.me/2018>.

Catarse. (2017) Retrospectiva 2016. Disponível em: <https://ano.catarse.me/2016>.

Ceballos, R., Hou, W. (2016). The product, the mind and the heart of crowdfunding: The effect of signals on technology projects. Academy of Management Proceedings, 2016(1), 17590.

Chellappa, R. K., Pavlou, P. A. (2002). Perceived information security, financial liability and consumer trust in electronic commerce transactions. Journal of Enterprise Information Management, 15(5/6) 358–368.

Chen, W. et al. (2019). Research on online consumer behavior and psychology under the background of big data. Concurrency and Computation: Practice and Experience, 31(10), e4852.

Chen, Y. H., Barnes, S. (2007). Initial trust and online buyer behaviour. Industrial Management & Data Systems, 107(1), 21-36.

Davidson, R., Poor, N. (2016). Factors for success in repeat crowdfunding: why sugar daddies are only good for bar-mitzvahs. Information, Communication & Society, 19(1), 127–139.

Demangeot, C., Broderick, A. J. (2010). Consumer perceptions of online shopping environments: A gestalt approach. Psychology & Marketing, 27, 117-140.

Dushnitsky, G. et al. (2016). Crowdfunding in Europe: determinants of platform creation across countries. California Management Review, 58(2), 44-71.

Fragoso, S., Recuero, R., Amaral, A. (2012). Métodos de pesquisa para internet. Porto Alegre: Sulina.

Frik, A., Mittone, L. (2019). Factors Influencing the Perception of Website Privacy Trustworthiness and Users’ Purchasing Intentions: the behavioral economics perspective. Journal of Theoretical and Applied Electronic Commerce Research, 14(3), 89-125.

Gerber, E. M., Hui, J. (2013). Crowdfunding: Motivations and Deterrents for Participation. ACM Transactions on Computer-Human Interaction, 20(6), 1-32.

Gerber, E. M., Hui, J. S., Kuo, P. Y. (2012). Crowdfunding: why people are motivated to post and fund projects on Crowdfunding Platforms. The ACM SIGCHI Conference on Computer Supported Cooperative Work and Social Computing (CSCW). Seattle. Recuperado de: <https://bit.ly/2EIxUoS>.

Gil, A. C. (2008). Métodos e técnicas de pesquisa social. Ediitora Atlas SA.

Godoi, C. K., Mattos, P. L. C. L. (2010). Entrevista qualitativa: instrumento de pesquisa e evento dialógico. Pesquisa qualitativa em estudos organizacionais: paradigmas, estratégias e métodos. 2 ed. São Paulo: Saraiva.

Guilhoto, L. F. M. (2001). A influência do país de origem na percepção do consumidor sobre a qualidade dos produtos. Caderno de Pesquisas em Administração, 8(4), 53-64.

Iyengar, S., Lepper, M. R. (2000). When choice is demotivating: Can one desire too much of a good thing? Journal of Personality and Social Psychology, 79(6), 995–1006.

Jahn, B., Kunz, W. (2012). How to transform consumers into fans of your brand. Journal of Service Management, 23(3), 344-361.

Jenkins, H. (2009). Confronting the Challenges of Participatory Culture: media education for the 21st Century. Chicago: MIT Press.

Kim, P. H., Buffart, M., Croidieu, G. (2016). Tmi: Signaling credible claims in crowdfunding campaign narratives. Group & Organization Management, 41(6), 717–750.

Kim, T., Por, M. H., Yang, S. B. (2017). Winning the crowd in online fundraising platforms: The roles of founder and project features. Electronic Commerce Research and Applications, 25, 86–94.

Lacan, C., Desmet, P. (2017). Does the crowdfunding platform matter? Risks of negative attitudes in two-sided markets. Journal of Consumer Marketing, 34(6), 472-479.

Lechtenbörger, J. et al. (2015). Analysing observable success and activity indicators on crowdfunding platforms. International Journal of Web Based Communities, 11(3-4), 264-289.

Mollick, E. (2014). The dynamics of crowdfunding: An exploratory study. Journal Of Business Venturing, 29(1), 1-16.

Nascimento, T. B. P. et al. (2019). Plataformas brasileiras de crowdfunding: Quem são? o que fazem? Simpósio de Administração da Produção, Logística e Operações Internacionais. São Paulo: SIMPOI XXII.

Parker, G. G., Alstyne, M. W. V., Choudary, S. P. (2016). Platform Revolution: How Networked Markets Are Transforming the Economy and How to Make Them Work for You. WW Norton & Company.

Schiffman, L. G. Kanuk, L. L. (2000). Comportamento do Consumidor. 6 ed. Rio de Janeiro: Editora LTC.

Steigenberger, N. (2017). Why supporters contribute to reward-based crowdfunding. International Journal of Entrepreneurial Behavior & Research, 23(2), 336–353.

Vigotski, L. S. (2008). A formação social da mente. São Paulo: Martins Fontes.

Wash, R., Solomon, J. (2014). Coordinating donors on crowdfunding websites. CSCW, 14, ACM Press, Baltimore. Baltimore, Maryland. Recuperado de: <https://bit.ly/2LNYH6P>.

Wessel, M., Thies, F., Benlian, A. (2017). Opening the floodgates: the implications of increasing platform openness in crowdfunding. Journal of Information Technology, 32(4), 344-360.

Yan, Q. et al. (2018). How differences in eWOM platforms impact consumers’ perceptions and decision-making. Journal of Organizational Computing And Electronic Commerce, 28(4), 315–333.

Published

2021-03-24

How to Cite

Barcellos Pinheiro do Nascimento, T., Giovane da Silva, M., Oliveira Junior, M., Cardoso Campos, A., & Grützmann, A. (2021). “You have to pay to see”: consumer perceptions for reward-based crowdfunding supporters. Marketing & Tourism Review, 6(1). https://doi.org/10.29149/mtr.v6i1.6406