Estudo da Evolução Conceitual-Teórica da Capacidade Absortiva no Campo da Hotelaria
DOI:
https://doi.org/10.29149/mtr.v6i1.6530Palavras-chave:
Capacidade Absortiva, Hotelaria, Inovação, Revisão Sistemática da LiteraturaResumo
Ao examinar a literatura sobre capacidade absortiva (ACAP) no contexto da indústria hoteleira, encontramos apenas um estudo classificado como revisão sistemática elaborado por Shawa & Williams (2009), contudo com enfoque em investigar como a gestão do conhecimento pode influenciar no desempenho de empresas hoteleiras. A revisão não teve como escopo investigar a capacidade absortiva, composta pelos processos de aquisição, assimilação, transformação e aplicação de conhecimentos externos para fins comerciais por hotéis. Portanto, pode-se concluir que há escassez de estudos mais amplos sobre a evolução conceitual-teórica da capacidade absortiva e suas respectivas dimensões na indústria hoteleira reforçando a necessidade de novos estudos deste tipo. Objetivando preencher essa lacuna, adotamos uma perspectiva mais ampla na sistematização dos tipos de estudos, buscamos identificar perspectivas teóricas, perspectivas metodológicas, principais temas emergentes e apresentar uma agenda para estudos futuros sobre capacidade absortiva na indústria hoteleira. O presente estudo é definido em termos metodológicos como uma revisão sistemática de literatura, realizou-se levantamentos de artigos sobre capacidade absortiva e hotéis nas bases de dados Web of Science, Scopus e EBSCOhost. Foram selecionados 47 estudos após a aplicação de critérios de inclusão e exclusão, que foram classificados de acordo com suas perspectivas teóricas, metodológicas e temáticas. Os resultados possibilitam afirmar que os estudos foram elaborados com base em uma diversidade de teorias, além da abordagem da capacidade absortiva, teorias do conhecimento e de competitividade também foram utilizadas para analisar os processos que formam a capacidade absortiva de forma isolada. Foi constatado que aproximadamente 80% dos estudos da amostra utilizaram métodos quantitativos, isto sugere que novos estudos qualitativos sejam realizados. A principal contribuição teórica do estudo é a apresentação da evolução conceitual-teórica da capacidade absortiva no campo da hotelaria. Em termos gerenciais o estudo retrata aos gestores como os processos da capacidade abortiva podem influenciar o desempenho organizacional.
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Copyright (c) 2021 Anderson Antônio de Lima, Benny Kramer Costa, Eloisa Elena Shinohara, Claudia Maria da Silva Bezerra
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