Abstract
Logistics management is one of the most critical processes in Brazilian public pharmacy schools. Several challenges arise in view of the need to reconcile the requirements imposed by both Law 8666/93 and RDC 44/2009 to the process of acquisition of medicines and raw materials, with the dynamics of the productive sector. This case study sought to analyze the variables of the logistics management process that positively or negatively interfere in the administration of a public pharmacy school located in Niterói. Through direct observation and document analysis, the process was mapped. The results of three electronic trading sessions were followed, with a high percentage of items canceled on the trading session acceptance (average 44.3; sd = 28.3); only 29.5% of products delivered on time; average shopping time of 48.5 days (sd = 14.9) and an average of 19.7% of canceled items (sd = 17). Among the identified critical points stand out the materials´ management information system and the communication with suppliers. The results allowed a review of the pharmacy logistic processes, with potential reduction in the stockout episodes.